Our online ordering system utilizes state of the art computer encryption technology. When you place an order on Servohut.com, we offer the use of a secure server and secure server software (SSL) which encrypts all information you input before it is sent to us. Furthermore, all of the customer information we have is protected against unauthorized access through the use of government level security and firewalls.
Credit card numbers are not kept in our data base for your protection.

Servo Hut will not disclose the information it collects to outside parties. Servo Hut does not sell, trade or rent your personal information to others.

We are prohibited from collecting personal information from children under 13. This is done to protect the privacy and security of children, and we do comply with the Children's Online Privacy Protection Act. In cases where information was accidentally collected of someone under the age of 13, his/her parent or legal guardian has the right to review the information, have the information deleted from our records and refuse any type of further collection or use of this information.



TOP



Shipping USA

We ship all our orders Priority Mail using the United States Postal Service (USPS) delivery confirmation.



TOP



International Shipping

Due to the many variables in weights (one servo verses six) it is best to email us to obtain an estimate before placing an order. All international orders go First Class Airmail.



TOP



Do you have a Catalog that you could send me?

No. A catalog would represent a major expense and jeopardize our ability to offer deep discounts. Our web site catalog actually has an important advantage over a printed catalog: it can be (and is) updated daily.





TOP



Are servo motors the prime reason for jitters or glitches?

Servos do fail but a grand majority of issues with servos is not the servo itself. Servos are motors doing what the transmitting signals ask of it; any break down in this signal will confuse the servo and cause it to get erratic. Many on/off switches have caused problems as have metal to metal noise, antenna, extensions or connections wires, battery state of charge or cells, area of reception, the list can go on and on but many folks look at the servos (who are reacting to a condition) as the main problem. (Big Mistake). If you simply remove and replace the servo be prepared for some possible excitement.



TOP



How important is Battery Voltage?

Some servos utilize circuits that set an input threshold level at a certain fraction of the line voltage so that any signal below the threshold will be rejected as random nose. Unfortunately, the threshold is normally about 50% of the power supply voltage. This works fine for 4.8V batteries (threshold is 2.4V) or partially discharged 6V batteries (threshold is 3V) but a fully charged 6V battery peaks out at 7.2V (threshold of 3.6V) multiple servos load the receiver output to below 3V which leads to intermittent or jittery operation. Know the state of remaining charge and play it safe. Lots of servos equals lots of drain.



TOP



Should I look for servo speed or servo torque?

Both of these factors are important, to obtain both you may note that the price will increase. If you insist on good centering then the price creeps up some more. The true variable is what you want that servo to do, if 3D flying with small to medium airplanes is your thing, then speed is very important. If you are flying an aircraft with large control surfaces with snap maneuvers imposing loads on the controls then torque is paramount. Between these two extremes there is a happy medium for your style of flying and financial situation.



TOP



I checked and set my control surfaces rotating the servo output arm, is that ok?

You can turn a servo wheel or arm by hand to set your controls. However be aware that you are imposing a tremendous amount of force on the gears, be gentle and practical. Sub miniature servos have"watch" like gears. A Pico servo has 10 in/oz of thrust with a 10:1 reduction from the motor to the servo arm. Forcing the servo arm to rotate reverses the reduction ratio to 1:10. This means you are exerting 100 in/oz to the gear train and you will probably damage one or more gears.



TOP



My servo hangs or only goes in one direction, why?

A gear tooth may break from hard landing. Servos that run in only one direction probably have a chipped gear. The solution to this problem is to replace the gears. Failure to do so will cause you to replace the servo.



TOP



Can you use JR plugs with a Futaba receiver?

Yes, but you must locate the brown wire to the Futaba black negative wire. Brown to black, red to red. (Dark wire to Dark wire in the receiver slot)



TOP



I use Hitec receivers is a GWS servo compatible?

GWS servos have Futaba J connectors; and "S" connectors. The servo industry is moving towards standardization of the "S" type connector. At some point the "S" type will be the only type of connector available. The "S" connector is compatible with the JR/Hitec/GWS/Airtronics "Z" and Futaba.



TOP



Warranty Information

Servo Hut is not responsible for warranty repairs or returns for any third-party products. Contact the manufacturer for warranty information.

For Hitec Servos
Hitec RCD, Inc. 12115 Paine St. Poway, CA 92064 (800) 669-4672


For GWS Servos

GWS Warranty policy:
Warranty & repair service email" www.service@gws.com.tw

Warranty
Your new GWS radio control products including servos are warranted to the original purchaser for 180 days from the date of purchase against defects in material and workmanship. During this period GWS will repair or replace, at our discretion, the defective component free of charge including transportation fees. However, this warranty does not apply to any products which have been improperly installed, handled, abused, damaged in a crash, or to any unit which has been repaired or altered by unauthorized agencies.
Repair Service
In the event that service is required, send your products for factory servicing with your bill of sale (legible photocopy acceptable.)
Ship your equipment in a proper package fully insured and prepaid. GWS is not responsible for any damages incurred during shipping. Include a complete description of the equipment returned (model number, serial number, quantity etc.) and describe the problem and action you have taken. We will, at our discretion, notify you of repair costs before returning your equipment. You are required to pay all postage (Transportation fees), shipping and insurance charges.



TOP



How can I contact an associate at Servo Hut?

An email message is the preferred method of communications. This allows for an audit trail for all parties and assures us all that the subject is clear and precise.
It is understood that there may be a genuine reason to speak with a person at Servo Hut. With this in mind a window of hours is provided to accomplish this need. Such calls will be acceptable from: 8:00AM EST to 12:00PM EST. Mon./ Fri. The number to call is (321) 228-0138.
For Mail Correspondence: Servo Hut 11516 Lyons Clermont, FL 34711




TOP



Property Damaged

In no event will Servo Hut be liable to you for damages; including lost profits, lost savings or consequential or incidental damages arising out of the use of or inability to use merchandise purchased from us.



TOP



Product Liability

Servo Hut shall not be held liable for any consequential, incidental, direct damages, or expenses associated with the use or misuse of its products. Servo Hut does not guarantee that any of its products are designed for any particular use or purpose. The entire risk of suitability and performance of all products lies with the user and or participates. Items sold by Servo Hut are not authorized for use as critical or supporting components in devices used in life support and/or other system whose failure or performance would or could result in compromised safety or danger to life or property.



TOP



Terms and Conditions
These terms and conditions are governed and interpreted pursuant to the laws of the State of Florida, United States of America, not withstanding and principles of conflicts of law. If any part of these terms and conditions are unlawful, void or unenforceable, that part will be deemed void but will not affect the validity and enforceability of remaining provisions. Servo Hut can and will revise these terms and conditions at any time by updating this posting as necessary.



TOP